Patient Portal

Access your pet’s medical records, schedule appointments, request prescription refills, and communicate with our veterinary team conveniently through our intuitive and secure online patient portal. Managing your pet’s health has never been easier!

Want to Become a Client?

We love new patients at CBS Animal Hospital! If you’d like your pet to become a patient with us at CBS Animal Hospital, simply:

Call 709-240-2288

Email Info@CBSAnimalHospital.com or

Fill out the form below

New Client Form

We’ll call or email you to set up an appointment. You’ll hear back from us within 24 hours from Monday to Friday. You can also submit the Registration Form in advance so we can have your pet on file for his or her future visits. Let us know that you’ll be calling later to book an appointment but you’d like your pet to already be set up!

Your pet’s first visit

On your pet’s first visit, please try to come at least 15 minutes early. This way, we can ensure all of your information is correct, and the doctor has a chance to review anything that you’ve brought with you. It also gives your pet some extra time to become familiar with the hospital, and our staff members are able to help him or her feel comfortable.

Remember to

Bring any papers, booklets, paperwork, or previous records.
Is your pet on medication? Bring it with you. This includes supplements too.
We love questions so write down all of your questions & concerns.

What to expect

Check-in at reception.
Your pet is weighed at every visit.
If your pet requires treatment, we’ll provide you with a detailed estimate and we’ll review options. Together, we’ll determine what works best for you and your pet prior to beginning any procedure.

Financing

Frequently Asked Questions

What are your hours of operation?

CBS Animal Hospital is open Monday through Friday from 7:30 AM to 6:00 PM. We are closed on Saturdays, Sundays and public holidays.
Do I need to make an appointment to see a veterinarian?

Yes, we recommend making an appointment to ensure that your pet receives timely care. Walk-ins are accepted for emergencies, but scheduled appointments are given priority.
What services do you offer?

We offer a wide range of veterinary services, including wellness exams, vaccinations, dental care, diagnostics, surgery, grooming, and urgent care. We also provide specialized services such as advanced imaging and laboratory testing.
Do you offer emergency and urgent care services?

Yes, CBS Animal Hospital offers emergency and urgent care services during our regular business hours. For after-hours emergencies, please contact your nearest 24-hour emergency veterinary clinic.
How can I schedule an appointment?

You can schedule an appointment by calling our office during business hours or by using our online appointment request form available on our website.
What types of pets do you treat?

We primarily treat dogs and cats, but we also provide care for small mammals. Please contact us to inquire about specific services for exotic pets.
Do you offer payment plans or financing options?

Yes, we offer flexible payment options, including Humm, to help manage the cost of your pet’s care. We also accept major credit cards, debit cards, and cash payments.
What should I bring to my pet's first appointment?

For your pet’s first appointment, please bring any previous veterinary records, a list of current medications, and information about your pet’s diet and health history. This will help us provide the best possible care for your pet.
How often should my pet have a wellness exam?

We recommend that healthy adult pets have a wellness exam once a year. Puppies, kittens, senior pets, and pets with health issues may need more frequent check-ups. Regular wellness exams are crucial for early detection and prevention of health problems.
What is your vaccination policy?

We follow current veterinary guidelines for vaccinations to ensure your pet is protected against common diseases. Our veterinarians will work with you to create a customized vaccination schedule based on your pet’s age, health status, and lifestyle.
Do you offer spaying and neutering services?

Yes, we provide spaying and neutering services to help control the pet population and prevent health issues. These procedures are performed by our experienced veterinarians using the latest techniques to ensure your pet’s safety and comfort.
Can I tour your facility before bringing my pet in?

Absolutely! We welcome you to visit our facility and meet our team. Please call ahead to schedule a tour so we can ensure someone is available to show you around and answer any questions.
How do you handle pet emergencies?

In case of an emergency during our regular business hours, please bring your pet to our clinic immediately. For after-hours emergencies, please contact your vet, and you will be patched through to a triage service that will direct you to the hospital on call.
What if my pet needs a specialist?

If your pet requires specialized care beyond our general practice, we can refer you to a board-certified veterinary specialist. We collaborate closely with specialists to ensure your pet receives the best possible care.
How can I stay informed about my pet's health and care?

We believe in maintaining open communication with pet owners. During your visits, our veterinarians will provide detailed information about your pet’s health and care. You can also find educational resources and updates on our website and social media channels. For any additional questions or to schedule an appointment, please contact CBS Animal Hospital at Info@CBSAnimalHospital.com. We look forward to providing exceptional care for your beloved pet!

Forms

New to CBS Animal Hospital? Welcome! To expedite your visit, please fill out our new client and surgery forms ahead of time. We look forward to meeting you and your furry friend!

New Client Form

surgery form